Terms of service

Terms of Service

Last updated: April 2026

Please read these Terms of Service carefully before placing an order with Vetro Wellness. By purchasing from us, you agree to be bound by these terms.

1. About Us

Vetro Wellness is a UK-based supplement brand. Our products are manufactured and fulfilled by Nutribl Ltd, a UK-registered supplement manufacturer. For enquiries, please contact us at admin@vetrowellness.co.uk.

2. Eligibility

You must be at least 18 years of age to purchase from our store. By placing an order, you confirm that you are 18 or older. Our products are intended for adults only.

3. Products and Health Disclaimer

Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The information on our website is for informational purposes only and does not constitute medical advice. Always consult a qualified healthcare professional before taking any supplement, particularly if you are pregnant, breastfeeding, taking medication, or have a medical condition. Do not exceed the recommended serving size.

4. Orders and Pricing

All prices are displayed in GBP (£) and are inclusive of any applicable VAT. We reserve the right to change prices at any time without notice, but any change will not affect orders already confirmed. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors or suspected fraud. If we cancel your order, you will receive a full refund.

5. Payment

We accept payment via the methods shown at checkout (including major credit and debit cards). Payment is taken at the time of order. All transactions are processed securely.

6. Delivery

We currently deliver to addresses within the United Kingdom only. Delivery timescales and charges are set out in our Shipping Policy. We are not responsible for delays outside our control (e.g. carrier disruptions, extreme weather, or customs delays).

7. Returns and Refunds

Please see our separate Return and Refund Policy for full details of your rights and our returns process.

8. Intellectual Property

All content on the Vetro Wellness website, including text, images, logos, and branding, is the property of Vetro Wellness and may not be reproduced without written permission.

9. Limitation of Liability

To the fullest extent permitted by UK law, Vetro Wellness shall not be liable for any indirect, incidental, or consequential loss arising from use of our products or website. Our total liability to you shall not exceed the amount paid for the products in question. Nothing in these terms limits our liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. The current version will always be available on our website. Your continued use of our store following any changes constitutes acceptance of the updated terms.

12. Contact

If you have any questions about these Terms of Service, please contact us at admin@vetrowellness.co.uk.